Dyson engineers have begun their work on their first robotic vacuum cleaner in 1999 and here we are with the Dyson 360 Eye review. They have been developing their vacuum robot for 17 years in order to ensure that it will meet their standards. They did not want to produce and sell a cheap vacuum that does not do the work properly. All Dyson machines have undergone rigorous tests so that there is no doubt the vacuum and its software are as close to perfect as possible. It is no wonder that the 360 is amongst the best robotic vacuums on the market today.
Dyson 360 Eye Review
Design And Features
The Dyson 360 Eye is smaller than other robot-like vacuums. Its height is 120 mm, its length is 240 mm and its width is 230 mm. From these dimensions, it becomes clear that the robot has no problem cleaning tight places but at the same time, it appears to be too tall to get under certain sofas and low-rise beds.
Here is a quick unboxing video of the Dyson 360 Eye to help you get a better idea of what’s in the box:
The cyclone technology that Dyson engineers have designed and work beautifully for full-size and upright vacuums can be found in this one compact machine. Its digital motor V2 spins at up to 78,000rpm making this Dyson robot vacuum the most powerful suction robot on the market today.
The Dyson 360 Eye uses a live vision camera to create a panoramic vision of your house. It uses the information to create a systematic cleaning pattern so that it knows where it has been and where it has to go. A drawback of the 360-degree camera is the fact that low light levels can hinder your robot’s navigation ability. The vacuum requires a robot-friendly space which means that you also need to remove any large objects and be careful of any liquid spills – you have to mop them carefully before letting the Eye 360 roam free around the house.
The one characteristic that makes this robot hoover unique is its full-width brush bar. The nylon bristles of the brush bar penetrate into carpet fibers to remove ground-in dirt. The carbon fiber filaments are soft and anti-static which helps the vacuum to clean fine dust from hard floors.
The Dyson Eye replaces wheels in favor of two tank-like tracks to create strong traction, and this makes it easy for the robot to maintain speed and direction as it moves across different surfaces. What is more, it can detect obstacles as well as drops.
The bin of the 360 Eye has a capacity of 0.4 liters. It is significantly smaller than the canister of the iRobot Roomba 690. It is quite conveniently emptied, just by a push of a button, just like most other Dyson models.
It is not recommended to use your Dyson robot when the garbage is beyond the Max line of the bin simply because the cleaning performance will be severely diminished. That’s why you should empty the bin regularly if you want the performance of the 360 Eye to stay at a high level.
Cinetic And Cyclone Technology
The Dyson 360 Eye is the one and only robot vacuum that uses Radial Root Cyclone technology. 8 cyclones increase the airflow and generate high centrifugal forces which separate microscopic particles and collect them in the bin. That ensures optimal cleaning performance on par with regular vacuums.
Navigation And Docking
Thanks to the camera, the robot vacuum can move from room to room easily. In case you want to clean only one room, you need to close the door in order to keep the hoover inside.
The Dyson 360 Eye can vacuum lots of surfaces surface – tiles, rugs, carpets, hardwood floors and more. It will certainly cover most parts of your house, but it is not capable of cleaning high places or stairs. The run-time of its lithium-ion battery is 45 minutes and when it runs low, the robot will return to its docking station to recharge. The dock, in fact, is a white stand with chrome clips which you can place against your wall by an available plug socket.
Several tests showed that the 360 Eye model outdoes all other available robot vacuum cleaners on the market. They cannot stand a chance against the Dyson Radial Root Cyclone technology. They usually struggle to collect fine dust and particles even after multiple passes while the 360 Eye sucks it all in just one go. While the suction power is without a doubt the strongest in the market, the navigations leave much to be desired. Even the lower end Roombas, like the 690 for example, offer much better navigation performance without the annoying stucks the Eye delivers from time to time.
App And Scheduling
The Dyson Link app gives you an opportunity to control and schedule your robot vacuum. Once you have installed the app and it has connected to your Wi-Fi network, you can control and monitor your vacuum from home or wherever you go. The Link app shows you a map of the robot’s cleaning activity, how many charges it took to clean the area, the distance traveled, the route it took and more. While it works most of the time, the app can be quite annoying when it comes to scheduling and stuff.
Dyson 360 Eye Maintenance
The maintenance of the Dyson 360 Eye is nothing to worry about; wash the pre and post motor filters which you can detach super easy from the robot. Please ensure that you check your vacuum’s brush bar regularly – clean any tangled hair and debris away when necessary. Unfortunately, it is not a tangle-free brush so if you have a shedding pet you might have to clean tangled hair every few weeks.
VerdictThe Dyson 360 Eye is a competent robot vacuum cleaner that is a capable opponent to the iRobot Roomba. It carries a hefty price tag so it might not be for everyone. It sure is an amazing piece of technology that delivers stellar cleaning performance, smart robotic vacuuming and 360 degrees mapping technology to allow it to easily roam around the house and not bump into expensive furniture.
The major drawback of the 360 Eye is the app that comes with it. The problem with the Dyson Link app is that a lot of people find it difficult to use and operate. That doesn’t necessarily reflect the vacuum performance itself, but people often find that scheduling doesn’t work, the app is not responsive, time zone and setting just don’t stick and more. Te Eufy 11c has very similar problems, but nearly as bad as the Dyson here. We’ve asked tech support about but still no answer to date. Reviewers usually really love the vacuum and the cleaning performance but hate the app with a passion.
Pros Of The Dyson
- It works in tight spots and fits under most furniture
- Cleans immaculately all debris with just a single sweep
- Maintenance is not time-consuming
- 360-degree camera
Cons Of The 360 Eye
- Lack of Wi-Fi connection can disturb scheduling
- Quite Expensive
- Liquids can seriously damage the robot
- It gets stuck. Often
- The App has many issues